THE GTech NETWORKS (Disadvantaged Small Business Computer 8a, HUBZone, DoD Secret) HOME PAGE.

GTech Networks, LLC began in 1996 as CompuCare.  GTech Networks grew to 30 technicians and completed over 100, as a break-fix technical support firm.  With technicians in Virginia, New York, New Jersey, and Puerto Rico, GTech Networks is building toward nationwide service and support capability.  Our  projects have taken us from Maine to Florida and from Virginia to Los Angeles.  We will continue this growth, at a carefully measured pace, especially with the help of our computer 8(a), HUBZone, and DoD secret facility clearance.

We have the capability of expanding in a wide range of service and support, including working with computers, routers, servers, laptops, desktops and enterprise-wide network and Windows 2000 / Windows Server 2003 / Windows Small Business Server 2003 (SBS 2003) / XP, Active Directory design, development and installation.  We also provide secure internet connections, via satellite dish services, Voice Over IP (VoIP), secure Virtual LAN (VLAN), Kerberos - Shared Secret - SSL Certificates - Public Key Certificates - Virtual Private Networking (VPN), software work and help desk services.  We design, install, configure, and ensure security for Wireless LANs (WLANs), including IEEE 802.11 specification Wi-Fi, WPA 802.1x Extensible Authentication Protocol (EAP) secure access.  We also plan, install and configure high-speed power-line wireless solutions, in buildings where traditional networking is impractical.  This includes layered internet, extranet, and intranet security, using a wide range of hardware and software based firewalls, proxy servers, and Remote Access (RRAS) servers.  Although GTech Networks continues to grow, we have not yet begun to approach our potential.

We have extensive experience with military requirements and specifications through 3^rd party contractors.  We have learned to accommodate the governments  needs with a level of understanding, experience, and flexibility in providing service and support in a timely manner.  We have performed DoD 8a SDB set-aside computer projects, some secret, in the US Mint, Pentagon, Norfolk Naval Station, Naval Air Station Oceana, Langley Air Force Base, AMC, and ARL.  We have completed one project with EDS, and anticipate expanding our business relationship with EDS, as a computer 8a hub zone and in a DoD Secret secured facility.

GTech Networks has a highly skilled pool of Microsoft Certified System Administrators / Engineers / Trainers (MCSA/MCSE/MCT); certified for Windows NT, Windows 2000, Windows Server 2003, Windows Small Business Server (SBS) 2003, and Windows XP.  We also provide ETA certified fiber optic installers; CompTIA certified Trainers, A+ computer technicians, N+ Network administrators; Dell Certified computer technicians in all Dell field service areas, IBM Certified computer technicians in all IBM field service areas; web site and database developers.  These personnel can be utilized as a nucleus for training/retraining for other customers and training additional GTech Networks technicians and providers in a diverse field of projects.

GTech Networks offers our services as a skills-builder organization, providing on-the-job, hands-on, work-yourself-out-of-a-job computer and networking training services for those organizations who are just venturing into the Cisco Voice-over-IP, Cisco Routers and Switches, Windows Server 2003, Windows Small Business Server (SBS) 2003, Windows 2000, and Windows XP arena.  We have a long list of skills in these computer operating systems and Cisco IOS, including Cisco-certified CCNA (Cisco Certified Network Administrators) and CCNP (Cisco Certified Network Professionals)

In addition to the highly focused vendor affiliations discussed above, GTech Networks is also an authorized distributor for one of the most extensive computer hardware, computer software, and technical products wholesale distributors in the world, Ingram Micro.  Since its beginnings in 1979, Ingram Micro has connected technology solution providers with vendors worldwide, identifying markets and technologies that shape the IT industry. Today, Ingram Micro remains at the forefront of the global technology marketplace, bringing the latest products and services to market and finding new ways to bring value to our customers. The company offers a broad array of solutions and services to nearly 165,000 resellers by distributing and marketing hundreds of thousands of IT products worldwide from nearly 1,400 suppliers.

GTech Networks has a strong quality control and risk mitigation process in place.  It begins with pre-training, using the most highly skilled and most trustworthy existing computer / router / firewall vendor and vendor-neutral trained and certified personnel.  No person is assigned a job, if they have not completed the vendors certification exams for that equipment.  At least one person monitors ALL in-process and assigned jobs every day.  If a job is (or is not) going to be serviced on the day it is scheduled, the technician updates all job ETAs prior to noon every day.  Each technician is tasked with completing or deferring every assigned job before 5 PM each day.  If a job is not progressing satisfactorily, the monitor has constant contact with the technician, and the customer, by telephone, email, or web site forms.  Technicians, who habitually fail to follow the rules; who do not follow the prescribed dress code; or who habitually create customer complaints about their attitude or workmanship are counseled, retrained, or simply not assigned any new jobs from the job pool.  All of our up-line customers are VERY happy with GTech Networks job delivery and quality of work.